FAQs

Artwork

1. "SIGNED BY THE RIDER"

Q: What does "Signed by the Rider" mean?

A: These limited editions are hand-signed by the snowboarder featured in the artwork. Each edition is individually numbered and produced in a limited quantity.

2. UNFRAMED ARTWORK

Q: Is the artwork framed?

A: Unless otherwise stated, artwork is sold unframed. Product images showing framed artwork are for presentation purposes only.

3. FRAME LIKE MEGAJOINK

Q: How can I frame the artwork like the examples shown?

A: We recommend simple gallery-style wood frames with white matting to match the presentation shown in our product photography.

Shipping

TRACKING

Please provide a valid e-mail address and phone number at checkout.

This information is used by our shipping partners for shipment processing, customs handling, delivery notifications, and order tracking.

Tracking information will be provided when available. Delivery times vary depending on destination and shipping service.

TOLL & TAXES

International orders may be subject to import duties, taxes, and customs fees.

These charges are determined by the destination country and are the responsibility of the buyer.

Please check your local customs regulations and any applicable fees before placing an order.

PAYMENT & SECURITY

SECURE PAYMENTS

All payments are securely processed using encrypted payment technology.

We accept a range of trusted payment methods, including major credit cards, PayPal, Apple Pay, Google Pay, and Klarna where available.

Payment information is never stored by MegaJoink.

Returns

RETURNS

Artwork & Limited Editions
Due to the limited and collectible nature of these items, returns are generally not accepted unless the item arrives damaged or incorrect.

Apparel
Please see the Returns & Refunds section on each product page.